MineKeep Privacy Policy Effective Date: 2024-06-01 1. Introduction Welcome to MineKeep, a Minecraft server hosting service provided by MineKeep AB. We (MineKeep AB) are committed to protecting the privacy and security of the personal information of our users. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through the use of our services. 2. Information We Collect a. Account Information: When you (the "User") register for an account with MineKeep using an external authentication provider, we may collect and store any and all data provided to us by the authentication provider during the process, which may include but is not limited to: - Authentication token - Email address - Profile picture - Name - Any other information the external authentication provider shares with us b. In-Game Interactions: We may collect data provided to us through in-game and web interactions, including but not limited to Minecraft account UUIDs (Universally Unique Identifier), chat logs, created servers, gameplay statistics, and other in-game activities. c. Log Data: Our servers automatically collect and store certain information when you access our services. This may include, but is not limited to: - IP address - Browser type - Operating system - Date and time of access - Referring website d. Cookies: We use cookies and similar tracking technologies to provide our services. Cookies are small files placed on your device that allow us to recognize and remember your preferences. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent, but some parts of our services may not function properly without them. 3. How We Use Your Information a. To Provide and Improve Services: We use the collected information to deliver and improve our hosting services, including but not limited to customizing your gaming experience, enhancing server performance, and developing new features and services. b. Communication: We may use your email address to send you important updates, announcements, and information related to MineKeep. You have the option to opt-out of non-essential communications. c. Security: We utilize the collected data to enhance the security of our services, prevent fraud, and investigate and address violations of our Terms of Service and applicable laws. d. Marketing and Analytics: We may use your information for marketing purposes, including sending promotional communications and advertisements that we believe may be of interest to you. We may also use your data for analytics to better understand how our services are used and to improve user experience. e. Right to be Forgotten: If you wish to exercise your right to be forgotten under applicable data protection laws, you may submit a request to us (MineKeep) by sending an email to privacy@minekeep.net with the subject line "Right to be Forgotten Request." In order to protect the security of our users, we may require you to provide a copy of a government-issued photo identification along with your request. This additional step helps us ensure that the individual making the request is the rightful account holder or has the legal authority to request the removal of personal information. Please be aware that we will handle any identification documents received with the utmost confidentiality and will only use them for the purpose of verifying your identity in connection with the right to be forgotten request. Once your identity is verified, we will promptly proceed with the removal of your personal information in accordance with the applicable data protection laws. If you have any concerns or questions about this process, please contact us at privacy@minekeep.net. 4. Disclosure of Information a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering and improving our services. These providers are obligated to protect your information and only use it for the purposes specified by us. b. Legal Compliance: We may disclose your information when required by law, legal process, or governmental request, or to protect our rights and the rights of others. c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. You acknowledge and agree that such transfers may occur and that any acquirer of our assets may continue to use your personal information as set forth in this policy. d. Affiliates and Partners: We may share your information with our affiliates and business partners for the purposes of providing and improving our services, as well as for marketing purposes. 5. Security We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. 6. Retention of Data We will retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements. 7. Changes to this Privacy Policy We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting a notice on our website. 8. Contact Information If you have any questions or concerns about this Privacy Policy, please contact us at privacy@minekeep.net. By using MineKeep's services, you agree to the terms outlined in this Privacy Policy.